Give us your feedback

How can we improve things for you? Help us to enhance your satisfaction by answering the following questions. Your opinion is crucial.

1. Compared to your best suppliers, how would you rate igus®?10 = excellent ... 1 = very bad
 10   9   8   7   6   5   4   3   2   1

2. How glad are you to call igus®?10 = very glad ... 1 = not glad at all
 10   9   8   7   6   5   4   3   2   1

 
3. How probable is it for you to recommend igus® to others?10 = very probable ... 1 = not probable
 10   9   8   7   6   5   4   3   2   1

4. According to your opinion, which are the points in the list below that igus® should improve?
 Delivery times
 Telephone accessibility
 Costs
 Quality
 Friendliness of staff
 Other
 

5. Among the points about igus® given below, which are the ones that you are satisfied with?
 Delivery times
 Telephone accessibility
 Costs
 Quality
 Friendliness of staff
 Other
 

6. Do you think you are adequately informed about novelties, trade fair schedules and product innovations of igus®?
Too much
Adequate
Too less
I'd like to have more information ...
  ... in printed form (catalogs, flyers, information by post)
  ... in digital form (web, information by email)

7. Which are the product groups you or your company have been ordering so far from igus®?
 e-chain® / e-chain system®
 chainflex® cables
 Plain bearing (general)
 iglidur® bearing
 igubal® spherical bearing
 drylin® linear bearing

8. Who is your contact at igus®?
 Field service
 Product manager (Back office)
 Order processing (Back office)
 Other
 Nobody
Name of the contact person: 

9. What is your position in your company?
Management
Design/Development
Purchase
other

Would you like to tell us something more?

Thank you very much for your participation in our customer survey!You can now send the survey from the bottom of the page, or provide us with your address.
 
Your igus® team

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