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Online chat service
Answering your questions with real people not robots
Our online chat service allows you to ask questions live, to real people.
Should your enquiry be more detailed or specific we will redirect you to your local engineer or product specialist.
Not sure where your order is? Use our live chat to track or check the status of your order. Open live chat for advice and guidance.
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Meet Kelly Rickwood, our live chat guru
"Hello, my name is Kelly, I joined igus® on the 13th February 2023 and my job is to look after the samples that we send to customers and also look after our live chat service. I have worked within customer service for over 10 years now and look forward to being the first point of contact for supporting many of our customers and helping resolve any problems that arise. Outside of work I live and breathe football, I am an avid festival goer and a gamer"