Receptionist

Location: Northampton office (NN4 7PW)
Working Hours: 08:00-17:00, Monday to Friday

Job Description

We currently have an opportunity for a full-time receptionist within igus. Our receptionists will often be the first person that employees, visitors, and customers see or speak to, so you are a representation of the company, therefore a smart appearance and cheerful disposition is essential. This role forms part of the operations department and you will also work very closely with another colleague in the reception area.

Job Responsibilities:

• Meeting and greeting visitors
• Answering and forwarding phone calls within three rings
• Screening phone call
• Managing the company's central email address
• Sorting and distributing post
• Updating our CRM system with any changes or new contacts
• Export relevant data into Excel for reporting
• Keeping the reception area tidy
• Live Chat support for customers
• Preparing and sending quotations and purchase links to customers

Skills Required:

• A friendly and polite personality
• Excellent communication and organisational skills
• Experience working with IT systems
• To work well under pressure
• Self-motivation and efficiency
• Some experience in a call-handling role
• A good level of English speaking

Benefits:

• 33 days annual leave (this includes bank holidays)
• We have trained mental health first aiders to help employees that are developing mental health problems, experiencing a worsening of an existing mental health problem or in a mental health crisis
• We have partnered with an Employee Assistance Programme (EAP) to help improve happiness and financial wellbeing in the workplace
• Continuous training and development opportunities
• Free food is provided onsite
• Free parking (site is accessible through most routes in Northampton)
• Subsided flu jabs
• Subsided optical care for DSE users
• Annual enrolment to company healthcare cash plan
• We pride ourselves on the family-feel culture, social events are enjoyed by all, including our ever-popular summer BBQ’s and Christmas parties

Check out our careers information page to find out how you can have a successful future with igus. www.igus.co.uk/info/igus-uk

Check out our webpage to see our range of high-performing products https://www.igus.co.uk/